My wife has a 2009 Jeep Patriot. The car is leaking from somewhere when it rains. The cargo area fills up with water when it rains, and the headliner is now water damaged. We took it to the dealership, and the repairman there told us that it would happen again. Sure enough, it did. So we took it in again. The repairman says "Take it up with Jeep". So we did. Not before searching the web, and finding the same complaint from many, many, many other people. Apparently it's some kind of design flaw. So we called Jeep, and were assigned a "case manager" who told us (and this is literal) "If they can't fix it, they can't fix it." What? My wife, who loves this sort of confrontational crap, went to town on them. She demanded a new car right there on the spot, making a really good case. I mean this is stupid. A new car, with less than 11000 miles on it shouldn't have this trouble. Actually scratch that. It first happened around 3000 miles. I know this is only twice, but our anger is more about the fact that both Jeep and the dealership are sort of shrugging their shoulders and going "Well what do you want US to do about it?" We get wet when it rains. If we stop hard, water sloshes forward and dumps on us like a bucket. And we're not alone.
Oddly, this isn't the first time we've been through the Lemon Law gymnastics. We had to do it about 7 years ago for a VW New Beetle (again, the www showed many other people having the same complaints). That thing was much worse. It must've been slapped together on a weekend by drunkards. Nothing worked right. The trunk release failed, the windows stopped working. It wouldn't start one morning at about 1000 miles. Once I turned the key and all the dash lights started flashing wildly. We ended up getting a buyback on that one before we had to go full on Lemon Law.
