I just had to reset my Gateway because it crashed after the igdkmd64 issue in the thread title. I fear that my graphics card got overwhelmed, but I'm not 100% sure.
I'm typing this on the wife's laptop and as a result am not a happy camper.
This is the second time it's crashed - and both times I had Halforums open in Firefox right as it crashed...
#2
PatrThom
Might be due to Firefox's hardware graphics acceleration.
Disabling that feature may fix it (and slow down your browser), but it may also just need updated graphics drivers.
--Patrick
#3
jwhouk
I'm sorry, I just spent about the last FOUR HOURS basically re-installing everything.
And I think I lost all my e-mail from Charter, because Outlook got zapped.
#4
jwhouk
It happened again - when I opened the forum.
"System thread exception not handled, igdkmd64.sys."
I did as suggested, and just uninstalled/deleted the Intel Graphics Driver.[DOUBLEPOST=1507572711,1507572222][/DOUBLEPOST]The GIF thread. It was triggered by the GIF thread.
Something in there is causing my computer to crash every time I try to load it.
#5
Dave
I have never been able to duplicate this issue, man. I'm sorry! Let me go into the gif thread using firefox and see.
#6
Dave
Went into the gif thread and nothing. I am currently using FireFox 56.0.
#7
PatrThom
You're probably not going to be able to duplicate it unless you're using integrated Intel graphics, @Dave
--Patrick
#8
strawman
And even then it might still only happen with a particular bios, motherboard, etc.
@jwhouk Consider disabling graphics acceleration in your browser and seeing if that changes things.
Does it happen on other websites, for instance if you go directly to http://imgur.com ?
Options, General, scroll down almost all the way, if "used recommended performance settings" is checked, uncheck it, new options should pop up - uncheck hardware acceleration.
#12
jwhouk
Got it... gonna check to see if it happens in Chrome too.[DOUBLEPOST=1507586867,1507586565][/DOUBLEPOST]GIF thread works in Chrome. Gonna see if the HW acceleration disabling helped in FF.
EDIT: It appears to have worked. Hm. I may still consider getting a new graphics card for my DX4870 (Don't laugh, it's paid for).
#13
PatrThom
No idea why the integrated Intel GPU driver would crash when using a discrete HD4870. The only time the integrated GPU should be awake at all is if you have a second display connected to the other video port OR you are using quick sync to transcode video.
No idea why the integrated Intel GPU driver would crash when using a discrete HD4870. The only time the integrated GPU should be awake at all is if you have a second display connected to the other video port OR you are using quick sync to transcode video.
Hey, if it works, it works.
My kids are always disappointed when I fix computer problems. I think they're secretly hoping I'll "fix" a computer by replacing it.