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Dell Bios update bricking motherboards

#1

GasBandit

GasBandit

So yeah, if you have a dell, hold off on the latest bios update, maybe.

https://www.theregister.co.uk/2017/05/18/dell_bios_update_borks_pcs/


#2

sixpackshaker

sixpackshaker

GasBandit said:
So yeah, if you have a dell, hold off on the latest bios update, maybe.

https://www.theregister.co.uk/2017/05/18/dell_bios_update_borks_pcs/
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That is a brilliant way to sell more motherboards.


#3

strawman

strawman

"Our machines are too dependable and the replacement motherboards are backing up in the warehouse."

"Call up the BIOS engineers, and let's have a little chat with them..."


#4

drifter

drifter

They're just trying to do people a favor by keeping them from using Dells.


#5

General Specific

General Specific

stienman said:
"Our machines are too dependable and the replacement motherboards are backing up in the warehouse."
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As someone who does Tech Support for an organization that exclusively uses Dell Computers, I can assure you that no one has ever said that.


#6

PatrThom

PatrThom

Sure hope that's a model that supports recovery BIOS update from a USB stick.

--Patrick


#7

Denbrought

Denbrought

General Specific said:
As someone who does Tech Support for an organization that exclusively uses Dell Computers, I can assure you that no one has ever said that.
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No kidding. I think I saw one bad mobo in 2 years doing tech support for a decently sized Dell-only university.

I'm not counting the ones users destroyed via coffee and such, of course.


#8

sixpackshaker

sixpackshaker

Denbrought said:
No kidding. I think I saw one bad mobo in 2 years doing tech support for a decently sized Dell-only university.

I'm not counting the ones users destroyed via coffee and such, of course.
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Oh I caught about 5,000 bad Dell Mobos at my office once. Dell had to do the warranty replacements for free. I got a wireless headset as a bonus.


#9

Denbrought

Denbrought

sixpackshaker said:
Oh I caught about 5,000 bad Dell Mobos at my office once. Dell had to do the warranty replacements for free. I got a wireless headset as a bonus.
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... Damn. What was the issue/symptoms? I'm guessing it was all from the same shipment.


#10

sixpackshaker

sixpackshaker

Denbrought said:
... Damn. What was the issue/symptoms? I'm guessing it was all from the same shipment.
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Yes, one shipment. About half the computers for the agency. It was around 2004 when Dell bought some shitty, mislabeled capacitors. The mobo would fail, and take the power supply with it. When a user went to turn on the PC, they would only get a amber light on the power button. I had about 10 of these calls a day for a week, and I took the evidence to the head of IT once it was obviously state wide.


#11

Eriol

Eriol

sixpackshaker said:
Yes, one shipment. About half the computers for the agency. It was around 2004 when Dell bought some shitty, mislabeled capacitors. The mobo would fail, and take the power supply with it. When a user went to turn on the PC, they would only get a amber light on the power button. I had about 10 of these calls a day for a week, and I took the evidence to the head of IT once it was obviously state wide.
Click to expand...
Something like this I'm guessing?


#12

GasBandit

GasBandit

Eriol said:
Something like this I'm guessing?
Click to expand...
Lookie there, pure Chinesium.


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